🔐 Privacy Policy – ph979

ph979 is committed to protecting the privacy and personal data of every player who uses our platform. As an online gaming platform serving Filipino players across Manila, Cebu, Davao, Quezon City, Iloilo, and the rest of the archipelago, ph979 handles personal data responsibly and in accordance with Philippine law.

This Policy applies to all personal data collected through the ph979 website, mobile platform, live chat support, email communications, and any other channel through which you interact with ph979. It covers data collected from registered players, prospective players, and visitors to the ph979 platform.

ph979 acts as the data controller for all personal data collected through the platform. If you have any questions about how ph979 handles your data, please refer to Section 12 (Contact Us) of this Policy.

ph979 collects the following categories of personal data from players:

Identity Data:

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Government-issued identification number (e.g., PhilSys ID, passport, driver's licence)
• Nationality and country of residence

Contact Data:

• Email address
• Mobile phone number
• Residential address (city, province, postal code)

Financial Data:

• GCash or PayMaya account details (mobile number linked to the e-wallet)
• Bank account details for BPI, BDO, or Metrobank withdrawals
• Transaction history (deposits, withdrawals, and bet records)

Technical Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration and login timestamps

Usage Data:

• Games played, bet amounts, and wagering history
• Bonus and promotion usage
• Responsible gaming tool usage (deposit limits, self-exclusion requests)

Communications Data:

• Live chat transcripts and support ticket records
• Email correspondence with ph979 support

ph979 collects personal data through the following means:

• Direct registration: When you create a ph979 account, you provide identity and contact data directly through the registration form.
• Identity verification: When ph979 requests KYC (Know Your Customer) documents to verify your identity and age, you provide identity data by uploading documents to the platform.
• Deposits and withdrawals: Financial data is collected when you initiate transactions through GCash, PayMaya, BPI, BDO, or Metrobank.
• Platform usage: Technical and usage data is collected automatically as you use the ph979 platform, through server logs, cookies, and analytics tools.
• Support interactions: Communications data is collected when you contact ph979 via live chat or email.
• Third-party sources: ph979 may receive data from payment processors, identity verification services, and fraud prevention providers to supplement the data you provide directly.

ph979 uses your personal data for the following purposes:

• Account management: To create, maintain, and administer your ph979 player account.
• Age and identity verification: To verify that you meet the 21+ age requirement and to confirm your identity in compliance with Philippine gaming regulations.
• Transaction processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank accurately and securely.
• Platform operation: To provide access to games, sports betting markets, promotions, and all other ph979 platform features.
• Customer support: To respond to your enquiries, resolve disputes, and provide assistance via live chat and email.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the ph979 platform.
• Regulatory compliance: To comply with applicable Philippine laws, PAGCOR guidelines, and anti-money laundering (AML) obligations.
• Responsible gaming: To monitor gaming patterns and, where appropriate, proactively reach out to players who may be exhibiting signs of problem gambling.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have consented to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage data and improve the ph979 platform, game selection, and user experience.

ph979 does not sell your personal data to third parties. ph979 may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and age verification services used to confirm your identity and age.
• Game providers: Certified game providers (such as Pragmatic Play, PG Soft, Jili, and Habanero) who supply the games available on the ph979 platform. These providers may receive limited technical data necessary to operate their games.
• Fraud prevention and AML providers: Third-party services used to detect and prevent fraudulent activity and money laundering.
• Regulatory authorities: PAGCOR and other Philippine government agencies, where ph979 is legally required to disclose information.
• Law enforcement: Philippine law enforcement agencies, where ph979 is required by law or court order to disclose information.
• IT and platform service providers: Cloud hosting, analytics, and cybersecurity providers who process data on ph979's behalf under strict data processing agreements.

All third parties with whom ph979 shares personal data are required to handle that data in accordance with applicable data protection laws and ph979's data processing standards.

ph979 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit the ph979 website. ph979 uses the following types of cookies:

• Essential cookies: Required for the ph979 platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Analytics cookies: Used to collect anonymised data about how players use the ph979 platform, including pages visited, session duration, and navigation paths. This data helps ph979 improve the platform experience.
• Preference cookies: Used to remember your platform preferences, such as language settings and display options.
• Marketing cookies: Used to deliver relevant promotional content to you based on your platform activity. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the ph979 platform.

ph979 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account data and transaction records are retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations.
• KYC and identity verification documents are retained for the duration of your account and for five (5) years thereafter.
• Support communications are retained for three (3) years from the date of the interaction.
• Technical and usage data is retained for up to two (2) years for analytics and fraud prevention purposes.

When your personal data is no longer required, ph979 will securely delete or anonymise it in accordance with our data retention procedures.

ph979 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption on all pages of the ph979 platform, ensuring that data transmitted between your device and our servers is encrypted in transit.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls, ensuring that ph979 staff can only access personal data necessary for their specific role.
• Regular security audits and penetration testing of the ph979 platform infrastructure.
• 24/7 monitoring of the platform for suspicious activity and potential security incidents.
• Multi-factor authentication options for player accounts.

While ph979 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, ph979 will notify you and the relevant Philippine authorities in accordance with applicable law.

Under the Data Privacy Act of 2012 (RA 10173) and applicable data protection law, you have the following rights in relation to your personal data held by ph979:

• Right to be informed: You have the right to be informed about how ph979 collects and uses your personal data. This Privacy Policy fulfils that obligation.
• Right of access: You have the right to request a copy of the personal data ph979 holds about you.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data ph979 holds about you.
• Right to erasure: You have the right to request deletion of your personal data, subject to ph979's legal retention obligations.
• Right to object: You have the right to object to ph979's processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph979 has violated your data privacy rights.

To exercise any of these rights, please contact ph979 support via live chat or email at [email protected]. ph979 will respond to all data rights requests within 30 days.

The ph979 platform is strictly intended for persons aged 21 years and above. ph979 does not knowingly collect personal data from persons under the age of 21. If ph979 discovers that personal data has been collected from a person under 21, that account will be immediately suspended, all data will be deleted, and any funds will be returned to the originating payment method.

ph979 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, ph979 will update the "Last Updated" date at the top of this page and, where required, notify registered players via email or platform notification.

Your continued use of the ph979 platform following the posting of any revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how ph979 protects your personal data.